Privacy Policy

Information You Provide Directly

When you interact with our website or services, you may choose to provide us with:

• Name and contact information (email address, phone number)
• Property address and service location details
• Service preferences and requirements
• Communication preferences
• Payment information (processed securely through third-party payment processors)
• Feedback, questions, or comments you share with us

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies (see our Cookie Policy)

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific purposes
• Contract Performance: When necessary to provide our services
• Legitimate Interests: For business operations, security, and service improvement
• Legal Obligations: When required by law or regulation

Service Providers

We work with trusted third-party service providers who help us operate our business, such as payment processors, email services, and analytics platforms. These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or government request.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

With Your Consent

We may share your information with third parties when you have given us explicit permission to do so.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit using SSL/TLS protocols
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Restricted access to personal data on a need-to-know basis

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.